Currently our deliveries are only available on a 3-5 day service.
UK Delivery is free for orders over £20 and £1.99 for anything under £20.
International shipping is not currently available via our website. Please contact us by phone or email if you require shipping to another country.
WHERE SHOULD I HAVE MY ORDER DELIVERED?
Depending on the size of the order, some deliveries require a signature or are too large for a letterbox so we recommend that someone is available to receive and/or sign for the package. You can have your order delivered to a work address or a neighbour if easier, simply add the "shipping/delivery" address during the checkout process. We cannot redirect a package to another address once it has left our premises, so please choose an appropriate one when you place your order.
We regret we do not ship to PO Box addresses.
WHAT ELSE SHOULD I KNOW?
Should your order be returned to us due to a failed delivery, it will be subject to a redelivery fee.
Our carriers only class a UK package as lost after 15 days.
Orders will be processed and shipped once we receive credit card authorisation or cleared funds via our Paypal system.
We will e-mail you when we have received your order and when it has been dispatched. In addition, if you chose to “Create an Account” with us during the checkout process, you can track your order there too.
If your order has been sent via courier, you will receive a separate e-mail notification with the parcel details and how you can track your delivery.
HOW SOON WILL MY ORDER BE SHIPPED?
We aim to process and despatch orders for in-stock items within one business day of receipt of order. Business days are Monday - Friday. We do not process orders on Saturdays, Sundays and National Holidays. Approximately 98% of orders are processed and despatched the same working day!